Accessibility Guide
Handicap Accessible Seat Exchange
You cannot exchange your ticket in advance. When you arrive at the venue you may go to the Box Office and request to be relocated to ADA seating. Standard policy is one handicap seat plus one guest. This opportunity depends on availability of the seats. Accessible seats are available on each level of the American Bank Center.
Handicap Accessible Parking
All parking lots that are owned and operated by the American Bank Center are ADA-compliant and have designated handicapped parking available. These are available on a first come first serve basis.
ADA Drop-off and Pick-up Locations
For Arena events, patrons with disabilities may be dropped off at the corner of Shoreline Boulevard and Resaca Street and enter through the Main Entrance. For Selena Auditorium and Exhibit Hall events, patrons with disabilities may be dropped off at the end of Shoreline Boulevard at the turnaround.
Environmental Hygiene, Signage & Health Screening
American Bank Center can provide sign language interpretation for guests that are deaf/hard of hearing. Requests for this service must be received three weeks prior to the event and be approved by the performer. For details, please email us at americanbankcenter@cctexas.com or call the American Bank Center at 361-826-4100.
Sound System
American Bank Center does not control the sound system for events. Each show provides its own equipment and handles the sound level.